Frequently Asked Questions

 

  • Delusional Parasitosis is a condition in which an individual believes they are experiencing parasitic activity despite no observable evidence. These cases often involve strong sensory experiences, repeated reports, and high emotional intensity. Our institute provides structured communication and documentation tools to help professionals respond safely and neutrally.

  • We support professionals across multiple fields, including medical providers, entomologists, and service‑based organizations. Our training and documentation tools are designed for anyone who encounters DP or no‑evidence parasitic concerns in their work.

  • No. We work only with professionals and organizations, not individuals experiencing symptoms. Our role is to support teams with communication, documentation, and case‑handling guidance.

  • Case Confidence Review is a structured case analysis service. You submit your documentation, notes, photos, and call logs, and we provide expert guidance on communication, documentation corrections, risk mitigation, and next steps. The service is $375 and can be purchased whenever your organization needs support.

  • The Training Package includes technician training, office staff training, and a full documentation toolkit (Technician Documentation Sheet, Phone Call Documentation & Triage, and Say This, Not That). It is designed to help teams communicate safely and document defensibly in DP/no‑evidence cases.

  • Item description

  • At this time, training is offered only to organizations, teams, and professional groups. Individual training may be added in the future.

  • You can submit a case through our Case Confident Review booking page. The form allows you to upload all relevant documents, notes, photos, and call logs. Once submitted, your case will be reviewed within 3–5 business days.

  • Training sessions typically last 60–120 minutes, depending on team size and training type selected. Scenario practice and Q&A are included. Trainings for technicians, office staff and manages are delivered separately and can be scheduled for your convenience.

  • No. We do not diagnose, treat, or provide medical advice. Our role is to support professionals with communication, documentation, and case‑handling strategies.

  • Yes. Our Case Confident Review service is specifically designed to help teams manage repeat calls, escalating concerns, and emotionally charged interactions with clear, safe, and defensible strategies. The training, operations and leadership packages all offer additional tools for teams to avoid case escalation.

  • Yes. Training can be tailored to your team’s size, structure, and specific challenges. Customization is included in the Training, Operation and Leadership Packages.